Although the web hosting service supplied by the different companies is practically identical, every provider has a customized platform with its own tweaks and ways to complete particular operations. Because of this, a large knowledge base will be exceptionally useful both for people with zero past experience and for technically capable individuals who will at some point discover how certain operations are accomplished, but will lose time in the process. The objective of such a knowledge base is to help make the hosting service fast and easy to use, saving users lots of time and effort. The end result is more contented clients, since they can easily find the info they are looking for, and substantially less work for the support team representatives, because usually most of the inquiries and difficulties that customers have are already listed in the knowledge base. Given that the articles are professionally written and encompass more topics, you will be able to find out more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting packages feature a detailed knowledge base where you can find information on all the complications that you may possibly stumble upon and their resolutions. You can discover how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are correct, but nonetheless you’re unable to send email messages, for instance. We have tried our absolute best to be as thorough as possible and to cover all the available options in order to save you time and effort and to give you different solutions for every problem. The knowledge base comprises informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, while if you would like to browse through the complete collection of articles, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with a rich online article archive where you can find any information that you might require about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it on the basis of the feedback that we have collected from our clients through the years and, hence, our articles touch on specific problems that you could chance upon and include the very best way to fix them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your PC even though you have the right outgoing mail server settings. The articles are available in each single Control Panel section and you can consult them at any given moment. They can help you deepen your knowledge not only about our services, but also about the web hosting realm in general, as they feature detailed guides and general info such as what cron jobs or file access permissions are.