Installation and Troubleshooting in VPS Servers
The upgrade includes one hour of custom work on your web server, so in the event that you acquire any of our VPS servers solutions, you'll be able to take advantage of this service and have our admins do various tasks that you are unable to perform yourself or you just have no time. They are able to install and set up any piece of third-party software for you in case the installation is complex or they can troubleshoot any program that does not perform properly for some reason. You may add the upgrade to your plan as often as you wish depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes 30 minutes of custom work on your server too, but in case you need more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the Linux dedicated servers that we offer at any time that you need it. In case you need some custom work from our admins as soon as your server is ready, you may order the upgrade during the server signup process, or if you need something to be carried out later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features 60 minutes work from our admins on your machine, so in case you come across any issues to install a third-party software or some program gives errors and doesn't work the way it ought to, our specialists shall aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it features.