In the event that you've ever had a cloud website hosting account in the past or you have dealt with any other kind of online service, you're probably well aware from your own experience that for a lot of things it is better to consult with a live person on the telephone instead of exchange support tickets or emails. If you want to learn more about a particular service before you decide to order it or if something small should be done, for instance, it will be easier and quicker to do it in real time. If you're given the option to get in touch with representatives over the phone, it's also very likely that you're using the services of a real website hosting supplier, not just a reseller. The level of support that you can get over the telephone differs between different companies - from common matters to professional technical support. Usually most suppliers supply pre-sales assistance and 1st level phone support, while more complicated tech matters are handled via electronic mail and tickets.

Phone Support in Cloud Website Hosting

If you choose to get one of our Linux cloud website hosting plans, you can speak with our customer support team via phone for 14 hrs every day. We will assist you in choosing the proper plan for your web sites as we believe that it is better to discuss these issues with a live person. In case you already own an account, we're able to assist you with all sales/billing questions and / or general matters, even with some technical situations that do not need too much time or escalation to a system administrator since it'll be more appropriate to open a support ticket for time-consuming troubles so as to have the communication in a single place. We have phone numbers in the United States, Great Britain and Australia, so you can call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs daily as a part of the support services for each and every semi-dedicated server package that we provide. As some issues are more complex and time-consuming, you'll need to open a support ticket in case you experience such an issue, but for all of your billing, general or small-scale technical issues you can always give us a call and we will help you quickly so as to save you the time you'll have to spend on opening a ticket. Even if you don't have an account yet, you'll be able to find out if you can host your websites on our leading-edge cloud platform or you'll be able to get any other general info on our semi-dedicated solutions. We have local numbers in the United States, the United Kingdom and Australia as well as an international number, which means that you are able to call the one which is closer to your location.