Customer Support Channels
A 1–hour Response Guarantee
Supplying good quality support on–time is our top priority, so that we back up each Linux cloud website hosting plans plan with a 1–hour ticket reply warranty. As you supply a ticket or post a message, our customer help support team will do their best to offer the most appropriate answer to your issue and to provide you with advice in due time.
A Top–quality Support Service
Our assistance service is offered by a crew of qualified professionals who are prepared to reply to your inquiry as fast as possible. You are able to communicate with the support crew by starting a help support ticket from your Website Control Panel or by submitting us an email message. On business days, you may also contact us on the phone or make use of the live chat service.
An Intuitive Help Section
Our company has included an in depth information base into the Control Panel to enable you to acquire practical step by step guidance whenever you want. Each area of the Control Panel has its own contextual help area showcasing a variety of how–to articles. We have also prepared videos to offer you a more effective visual representation of the best way to perform any presented task.