Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You can find almost all the answers to your questions in the easy–to–navigate Help section integrated into your Website Control Panel. It offers a comprehensive knowledgebase with frequently asked questions and in–depth how–to articles contributed by our experienced technical support staff.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a selection of instructional video tutorials that visually demonstrate how to deal with a typical problem connected to your Linux cloud website hosting plans account. You’ll find the training videos in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 tech support service with a sixty–minute support ticket response time guarantee. Our team of seasoned customer service technicians will be at your disposal to respond to all the inquiries that you might possibly have. During non–busy periods, a reply will be provided within just twenty minutes.