1 hour ticket response
We are specialized in offering a fast and appropriate reply to each helpdesk ticket posted by a user. Our trained help desk team representatives will examine your question and will think of the most efficient option. We offer a 1–hour response time guarantee for all tech support tickets. Actually, the average response time has proved to be 20 minutes.
A Top–Class Client Support Service
Each member of our customer support team has lots of years of experience in the Linux cloud website hosting plans realm and the vast majority of them have been with us for at least five years. They all are prepared to respond to all your inquiries in the most proficient way possible.
An Easy–to–Navigate Help Section
To help you find a quick hint on how you can use a specific feature, we have implemented a truly intuitive Help section in the Website Control Panel. You can browse through an enormous collection of web hosting account administration articles and website administration articles, explore the F.A.Q. archive or check out our educational video tutorials.